Active outages
14
Across 6 states · +7 / −11 since update
Critical
1
7.1% of total
States affected
6
of 50 states
ZIPs affected
8
with reported incidents
Outage map
Tap a state for detailsNew outages per hour
Last 24 hoursNew outagesUsual level
What's not working
Active outages14
Internet
4
Fiber
14
TV
8
Locations
1,332
Customers affected
—
Avg coverage loss
1
Critical
8
ETR overdue
5
New · 24h
—
Resolved · 24h
Incidents by stateclick a bar to filter
Causes
14incidents
Fiberco network857%
PON network214%
PON access cables214%
Enet device17%
Cable failure17%
Wireless coverage loss
Home service impactlevels 1–3
Time to restore (ETR)
Wireless incident starts by hourAT&T time · last 72h
Affected servicesone outage can hit several
Incident trend
New vs resolved
Top counties
1El PasoCO · 3 ZIPs8
2MauryTN · 1 ZIP2
3WashingtonAR · 1 ZIP1
4MarshallMS · 1 ZIP1
5LivingstonLA · 1 ZIP1
6MontgomeryTX · 1 ZIP1
Top cities
Summary
Median coverage loss—
Max coverage loss—
Median age—
Longest running—
Median time to ETR11h
Median time to resolve—
Customers affected1,332
Most affected serviceInternet · 14
Locations affected8
Published by AT&T10/29 20:18
State × causetop 12 states · click a cell to filter
| Fiberco network | PON network | PON access cables | Enet device | Cable failure | |
|---|---|---|---|---|---|
| COColorado | 8 | · | · | · | · |
| TNTennessee | · | 1 | · | · | 1 |
| ARArkansas | · | 1 | · | · | · |
| MSMississippi | · | · | · | 1 | · |
| LALouisiana | · | · | 1 | · | · |
| TXTexas | · | · | 1 | · | · |
| Incident | Service | State | Cause | Impact | ZIPs | Places | Started | ETR | Remaining |
|---|---|---|---|---|---|---|---|---|---|
| #2610290837370249 new | InternetTV | MS | Enet device | level 31,138 cust. | 1 | Holly Springs · Marshall Co. | — | 10/30 03:45 | in 7.5h |
| #2610281854470629 new | InternetFiberTV | TX | PON access cables | level 140 cust. | 1 | Spring · Montgomery Co. | — | 10/30 07:15 | in 11h |
| #2610271417170585 | InternetFiberTV | LA | PON access cables | level 138 cust. | 1 | Denham Springs · Livingston Co. | — | 10/30 07:15 | in 11h |
| #2610291320320348 new | InternetFiberTV | AR | PON network | level 128 cust. | 1 | Springdale · Washington Co. | — | 10/30 02:45 | in 6.5h |
| #2610270719220451 | InternetTV | CO | Fiberco network | level 119 cust. | 1 | Colorado Springs · El Paso Co. | — | 10/29 16:27 | overdue 3.8h |
| #2610282252220882 new | InternetFiberTV | TN | PON network | level 115 cust. | 1 | Spring Hill · Maury Co. | — | 10/30 10:15 | in 14h |
| #2610282132020722 new | InternetTV | TN | Cable failure | level 115 cust. | 1 | Spring Hill · Maury Co. | — | 10/30 14:15 | in 18h |
| #2610281324330387 | InternetTV | CO | Fiberco network | level 19 cust. | 1 | Colorado Springs · El Paso Co. | — | 10/29 16:27 | overdue 3.8h |
| #2610280553550261 | InternetTV | CO | Fiberco network | level 18 cust. | 1 | Colorado Springs · El Paso Co. | — | 10/29 16:27 | overdue 3.8h |
| #2610281319350062 | InternetTV | CO | Fiberco network | level 17 cust. | 2 | Colorado Springs · El Paso Co. | — | 10/29 16:27 | overdue 3.8h |
| #2610281324380398 | InternetTV | CO | Fiberco network | level 15 cust. | 1 | Colorado Springs · El Paso Co. | — | 10/29 16:27 | overdue 3.8h |
| #2610280544010881 | InternetTV | CO | Fiberco network | level 14 cust. | 1 | Colorado Springs · El Paso Co. | — | 10/29 16:27 | overdue 3.8h |
| #2610280543570879 | InternetTV | CO | Fiberco network | level 14 cust. | 1 | Colorado Springs · El Paso Co. | — | 10/29 16:27 | overdue 3.8h |
| #2610280605080711 | InternetTV | CO | Fiberco network | level 12 cust. | 1 | Colorado Springs · El Paso Co. | — | 10/29 16:27 | overdue 3.8h |