Active outages
4
Across 2 states · +7 / −11 since update
Critical
0
0.0% of total
States affected
2
of 50 states
ZIPs affected
3
with reported incidents
Outage map
Tap a state for detailsNew outages per hour
Last 24 hoursNew outagesUsual level
What's not working
Active outages4
Internet
1
Fiber
2
TV
2
Home Phone
2
Wireline
3
Locations
480
Customers affected
—
Avg coverage loss
0
Critical
0
ETR overdue
2
New · 24h
—
Resolved · 24h
Incidents by stateclick a bar to filter
Causes
4incidents
Cable Damage250%
Cable failure125%
PON access cables125%
Wireless coverage loss
Home service impactlevels 1–3
Time to restore (ETR)
Wireless incident starts by hourAT&T time · last 72h
Affected servicesone outage can hit several
Incident trend
New vs resolved
Top counties
1Los AngelesCA · 1 ZIP2
2HarrisTX · 2 ZIPs2
Summary
Median coverage loss—
Max coverage loss—
Median age120d 8h
Longest running120d 9h
Median time to ETR1d 7h
Median time to resolve—
Customers affected480
Most affected serviceInternet · 4
Locations affected3
Published by AT&T10/29 20:18
State × causetop 12 states · click a cell to filter
| Cable Damage | Cable failure | PON access cables | |
|---|---|---|---|
| CACalifornia | 2 | · | · |
| TXTexas | · | 1 | 1 |
| Incident | Service | State | Cause | Impact | ZIPs | Places | Started | ETR | Remaining |
|---|---|---|---|---|---|---|---|---|---|
| #2610290230570560 new | InternetFiberTV | TX | PON access cables | level 17 cust. | 1 | Pasadena · Harris Co. | — | 10/31 22:15 | in 2.1d |
| #2610291716580912 new | InternetTV | TX | Cable failure | level 16 cust. | 1 | Pasadena · Harris Co. | — | 10/30 08:15 | in 12h |
| #471264 | InternetHome PhoneWireline | CA | Cable Damage | loss n/a240 users | 1 | Pasadena · Los Angeles Co. | 07/01 13:04 | — | no ETR |
| #469334 | InternetHome PhoneWireline | CA | Cable Damage | loss n/a227 users | 1 | Pasadena · Los Angeles Co. | 07/01 11:03 | — | no ETR |