Active outages
4
Across 1 state · +7 / −11 since update
Critical
0
0.0% of total
States affected
1
of 50 states
ZIPs affected
3
with reported incidents
Outage map
Tap a state for detailsNew outages per hour
Last 24 hoursNew outagesUsual level
What's not working
Active outages4
Internet
1
Fiber
4
TV
3
Locations
81
Customers affected
—
Avg coverage loss
0
Critical
0
ETR overdue
2
New · 24h
—
Resolved · 24h
Incidents by stateclick a bar to filter
Causes
4incidents
Cable failure375%
PON access cables125%
Wireless coverage loss
Home service impactlevels 1–3
Time to restore (ETR)
Wireless incident starts by hourAT&T time · last 72h
Affected servicesone outage can hit several
Incident trend
New vs resolved
Top counties
1ShelbyTN · 3 ZIPs4
Top cities
Summary
Median coverage loss—
Max coverage loss—
Median age—
Longest running—
Median time to ETR22h
Median time to resolve—
Customers affected81
Most affected serviceInternet · 4
Locations affected3
Published by AT&T10/29 20:18
State × causetop 12 states · click a cell to filter
| Cable failure | PON access cables | |
|---|---|---|
| TNTennessee | 3 | 1 |
| Incident | Service | State | Cause | Impact | ZIPs | Places | Started | ETR | Remaining |
|---|---|---|---|---|---|---|---|---|---|
| #2610291436540250 new | InternetTV | TN | Cable failure | level 21 cust. | 1 | Memphis · Shelby Co. | — | 10/31 04:15 | in 32h |
| #2610291414090459 new | InternetTV | TN | Cable failure | level 149 cust. | 1 | Memphis · Shelby Co. | — | 10/30 06:15 | in 10h |
| #2610262014180401 | InternetTV | TN | Cable failure | level 121 cust. | 1 | Memphis · Shelby Co. | — | 10/30 08:15 | in 12h |
| #2610251014070888 | InternetFiberTV | TN | PON access cables | level 110 cust. | 1 | Memphis · Shelby Co. | — | 11/01 13:15 | in 2.7d |