Active outages
4
Across 1 state
Critical
1
25.0% of total
States affected
1
of 50 states
ZIPs affected
1
with reported incidents
Outage map
Tap a state for detailsNew outages per hour
Last 24 hoursNew outagesUsual level
What's not working
Active outagesReports from people
From visitors · Last 24 hours
Sent by visitors. Not checked by AT&T or by us.
1
Wireless
3
Internet
3
Fiber
3
TV
1
Locations
557
Customers affected
53%
Avg coverage loss
1
Critical
0
ETR overdue
4
New · 24h
—
Resolved · 24h
Incidents by stateclick a bar to filter
Causes
4incidents
OLT device250%
Transport Failure125%
PON network125%
Wireless coverage loss
Home service impactlevels 1–3
Time to restore (ETR)
Wireless incident starts by hourAT&T time · last 72h
Affected servicesone outage can hit several
Incident trend
New vs resolved
Top counties
1JacksonMO · 1 ZIP4
2CassMO · 1 ZIP1
Top cities
Summary
Median coverage loss53%
Max coverage loss53%
Median age7h 22m
Longest running7h 22m
Median time to ETR8h 19m
Median time to resolve—
Customers affected557
Most affected serviceInternet · 3
Locations affected1
Published by AT&T11/02 17:20
State × causetop 12 states · click a cell to filter
| OLT device | Transport Failure | PON network | |
|---|---|---|---|
| MOMissouri | 2 | 1 | 1 |
| Incident | Service | State | Cause | Impact | ZIPs | Places | Started | ETR | Remaining |
|---|---|---|---|---|---|---|---|---|---|
| #2611021540030811 new | InternetFiberTV | MO | OLT device | level 3352 cust. | 1 | Greenwood · Jackson Co. | — | 11/03 02:15 | in 9h |
| #491227 new | Wireless | MO | Transport Failure | 53% | 1 | Greenwood, Prairie, Lake Winnebago · Cass Co. | 11/02 09:53 | 11/03 00:53 | in 7.6h |
| #2611021540170819 new | InternetFiberTV | MO | OLT device | level 2154 cust. | 1 | Greenwood · Jackson Co. | — | 11/03 02:15 | in 9h |
| #2611021539580803 new | InternetFiberTV | MO | PON network | level 251 cust. | 1 | Greenwood · Jackson Co. | — | 11/03 00:15 | in 7h |