Active outages
5
Across 1 state
Critical
0
0.0% of total
States affected
1
of 50 states
ZIPs affected
1
with reported incidents
Outage map
Tap a state for detailsNew outages per hour
Last 24 hoursNew outagesUsual level
What's not working
Active outagesReports from people
From visitors · Last 24 hours
Sent by visitors. Not checked by AT&T or by us.
5
Internet
5
Fiber
5
TV
1
Locations
455
Customers affected
—
Avg coverage loss
0
Critical
0
ETR overdue
2
New · 24h
—
Resolved · 24h
Incidents by stateclick a bar to filter
Causes
5incidents
PON access cables360%
PON network240%
Wireless coverage loss
Home service impactlevels 1–3
Time to restore (ETR)
Wireless incident starts by hourAT&T time · last 72h
Affected servicesone outage can hit several
Incident trend
New vs resolved
Top counties
1WillIL · 1 ZIP5
Top cities
Summary
Median coverage loss—
Max coverage loss—
Median age—
Longest running—
Median time to ETR2d 2h
Median time to resolve—
Customers affected455
Most affected serviceInternet · 5
Locations affected1
Published by AT&T11/01 06:22
State × causetop 12 states · click a cell to filter
| PON access cables | PON network | |
|---|---|---|
| ILIllinois | 3 | 2 |
| Incident | Service | State | Cause | Impact | ZIPs | Places | Started | ETR | Remaining |
|---|---|---|---|---|---|---|---|---|---|
| #2610310320050588 | InternetFiberTV | IL | PON access cables | level 2125 cust. | 1 | Frankfort · Will Co. | — | 11/03 22:45 | in 2.7d |
| #2610311605470810 new | InternetFiberTV | IL | PON access cables | level 2121 cust. | 1 | Frankfort · Will Co. | — | 11/03 09:45 | in 2.1d |
| #2610311712270082 new | InternetFiberTV | IL | PON access cables | level 284 cust. | 1 | Frankfort · Will Co. | — | 11/03 08:45 | in 2.1d |
| #2610310240270350 | InternetFiberTV | IL | PON network | level 267 cust. | 1 | Frankfort · Will Co. | — | 11/01 21:45 | in 15.5h |
| #2610310240270355 | InternetFiberTV | IL | PON network | level 258 cust. | 1 | Frankfort · Will Co. | — | 11/01 12:45 | in 6.5h |