Active outages
3
Across 2 states · +7 / −11 since update
Critical
2
66.7% of total
States affected
2
of 50 states
ZIPs affected
2
with reported incidents
Outage map
Tap a state for detailsNew outages per hour
Last 24 hoursNew outagesUsual level
What's not working
Active outages3
Internet
2
Fiber
3
TV
2
Locations
17
Customers affected
—
Avg coverage loss
2
Critical
0
ETR overdue
1
New · 24h
—
Resolved · 24h
Incidents by stateclick a bar to filter
Causes
3incidents
Enet device133%
OLT device133%
PON access cables133%
Wireless coverage loss
Home service impactlevels 1–3
Time to restore (ETR)
Wireless incident starts by hourAT&T time · last 72h
Affected servicesone outage can hit several
Incident trend
New vs resolved
Top counties
1DupageIL · 1 ZIP2
2DallasTX · 1 ZIP1
Summary
Median coverage loss—
Max coverage loss—
Median age—
Longest running—
Median time to ETR9h 30m
Median time to resolve—
Customers affected17
Most affected serviceInternet · 3
Locations affected2
Published by AT&T10/29 20:18
State × causetop 12 states · click a cell to filter
| Enet device | OLT device | PON access cables | |
|---|---|---|---|
| ILIllinois | 1 | 1 | · |
| TXTexas | · | · | 1 |
| Incident | Service | State | Cause | Impact | ZIPs | Places | Started | ETR | Remaining |
|---|---|---|---|---|---|---|---|---|---|
| #2610201316070147 | InternetTV | IL | Enet device | level 34 cust. | 1 | Addison · Dupage Co. | — | 10/30 02:45 | in 6.5h |
| #2610260237520505 | InternetFiberTV | IL | OLT device | level 34 cust. | 1 | Addison · Dupage Co. | — | 10/30 05:45 | in 9.5h |
| #2610290831070032 new | InternetFiberTV | TX | PON access cables | level 19 cust. | 1 | Addison · Dallas Co. | — | 10/30 12:15 | in 16h |