Active outages
4
Across 1 state
Critical
0
0.0% of total
States affected
1
of 50 states
ZIPs affected
4
with reported incidents
Outage map
Tap a state for detailsNew outages per hour
Last 24 hoursNew outagesUsual level
What's not working
Active outagesReports from people
From visitors · Last 24 hours
Sent by visitors. Not checked by AT&T or by us.
4
Internet
3
Fiber
4
TV
4
Locations
37
Customers affected
—
Avg coverage loss
0
Critical
0
ETR overdue
2
New · 24h
—
Resolved · 24h
Incidents by stateclick a bar to filter
Causes
4incidents
PON access cables375%
Cable failure125%
Wireless coverage loss
Home service impactlevels 1–3
Time to restore (ETR)
Wireless incident starts by hourAT&T time · last 72h
Affected servicesone outage can hit several
Incident trend
New vs resolved
Top counties
1San MateoCA · 4 ZIPs4
Top cities
Summary
Median coverage loss—
Max coverage loss—
Median age—
Longest running—
Median time to ETR9h 30m
Median time to resolve—
Customers affected37
Most affected serviceInternet · 4
Locations affected4
Published by AT&T11/01 22:15
State × causetop 12 states · click a cell to filter
| PON access cables | Cable failure | |
|---|---|---|
| CACalifornia | 3 | 1 |
| Incident | Service | State | Cause | Impact | ZIPs | Places | Started | ETR | Remaining |
|---|---|---|---|---|---|---|---|---|---|
| #2611010642170622 new | InternetFiberTV | CA | PON access cables | level 120 cust. | 1 | Pacifica · San Mateo Co. | — | 11/02 08:15 | in 10h |
| #2611011649370468 new | InternetFiberTV | CA | PON access cables | level 19 cust. | 1 | San Mateo · San Mateo Co. | — | 11/02 07:15 | in 9h |
| #2610301532530706 | InternetFiberTV | CA | PON access cables | level 15 cust. | 1 | Burlingame · San Mateo Co. | — | 11/02 07:15 | in 9h |
| #2610302230540268 | InternetTV | CA | Cable failure | level 13 cust. | 1 | South San Francisco · San Mateo Co. | — | 11/02 18:15 | in 20h |