Active outages
5
Across 1 state · +7 / −11 since update
Critical
0
0.0% of total
States affected
1
of 50 states
ZIPs affected
3
with reported incidents
Outage map
Tap a state for detailsNew outages per hour
Last 24 hoursNew outagesUsual level
What's not working
Active outages5
Internet
4
Fiber
5
TV
3
Locations
166
Customers affected
—
Avg coverage loss
0
Critical
0
ETR overdue
1
New · 24h
—
Resolved · 24h
Incidents by stateclick a bar to filter
Causes
5incidents
PON access cables240%
PON network120%
Cable failure120%
PFP HDT splitter120%
Wireless coverage loss
Home service impactlevels 1–3
Time to restore (ETR)
Wireless incident starts by hourAT&T time · last 72h
Affected servicesone outage can hit several
Incident trend
New vs resolved
Top counties
1JeffersonAL · 3 ZIPs5
Top cities
Summary
Median coverage loss—
Max coverage loss—
Median age—
Longest running—
Median time to ETR10h 30m
Median time to resolve—
Customers affected166
Most affected serviceInternet · 5
Locations affected3
Published by AT&T10/29 20:18
State × causetop 12 states · click a cell to filter
| PON access cables | PON network | Cable failure | PFP HDT splitter | |
|---|---|---|---|---|
| ALAlabama | 2 | 1 | 1 | 1 |
| Incident | Service | State | Cause | Impact | ZIPs | Places | Started | ETR | Remaining |
|---|---|---|---|---|---|---|---|---|---|
| #2610271956230133 | InternetFiberTV | AL | PON access cables | level 252 cust. | 1 | Birmingham · Jefferson Co. | — | 10/30 06:45 | in 10.5h |
| #2610271734120283 | InternetFiberTV | AL | PON network | level 251 cust. | 1 | Birmingham · Jefferson Co. | — | 10/30 02:45 | in 6.5h |
| #2610271422500994 | InternetTV | AL | Cable failure | level 130 cust. | 1 | Birmingham · Jefferson Co. | — | 10/30 04:45 | in 8.5h |
| #2610272039420303 | InternetFiberTV | AL | PFP HDT splitter | level 128 cust. | 1 | Birmingham · Jefferson Co. | — | 10/30 10:45 | in 14.5h |
| #2610282253370972 new | InternetFiberTV | AL | PON access cables | level 15 cust. | 1 | Birmingham · Jefferson Co. | — | 10/30 21:45 | in 25.5h |